Robbie Waterhouse, a prominent Australian bookmaker, is facing a hefty fine due to alleged misconduct. Allegations suggest that his platform, RobWaterhouse.com, enticed a player to continue betting after the player had chosen to close his account.

Player’s Decision to Close Account

In 2022, a customer reportedly requested the closure of their account following a disagreement. However, instead of honoring this request, Waterhouse’s company allegedly offered incentives to keep the player engaged, leading to further deposits.

Liquor and Gaming NSW claims that this action violated Australia’s Betting and Racing Act. They assert that an employee from RobWaterhouse.com accepted six bets from the customer in 2022, despite knowing about the closure request.

Waterhouse appeared in court on Monday, where he denied the charges. The case remains unresolved as Magistrate Gemma Slack-Smith, who was presiding, has been relocated and won’t make a decision until mid-November.

Denial of Allegations

Waterhouse and his legal team have refuted the charges. Lawyer Rob Ranken referenced chat logs showing that the player had threatened to move to a competitor after being denied a no-deposit bonus. Eventually, the player was offered a AUD 1,000 (approximately $670) deposit match bonus to reopen his account.

Liquor and Gaming NSW highlighted that RobWaterhouse.com did not close the customer’s account as requested but only suspended it. Consequently, Waterhouse faces charges for offering inducements to prevent account closure and accepting new bets after a closure request.

Despite his denials, if found guilty, Waterhouse could face a fine of up to AUD 121,000 (approximately $80,000).

Previously, Robbie Waterhouse was disqualified for life from holding a bookmaker’s license due to his involvement in the Fine Cotton affair, a notorious substitution scam. His ban was lifted in 2001.

Get new deals before they go public

New casino, sportsbook and affiliate listings go to subscribers 48h before we list them publicly. One email a week at most.

Prefer Telegram? Join iGaming professionals on @igamingdealflow

Gabriel Sita

Gabriel Sita is the founder of CasinosBroker and Managing Director of BMF Digital SRL. CasinosBroker is a specialist iGaming M&A advisory and acquisition marketplace, founded in 2021. Gabriel has brokered businesses since 2018 and has specialised in iGaming since 2021. CasinosBroker has closed 53 iGaming deals. The buyer network is between 1,000 and 1,200 vetted buyers. Median close is 90 days from signed mandate. The fastest close was 13 days.His advisory work covers the full M&A lifecycle: business valuation, Confidential Information Memorandum (CIM) preparation, buyer qualification, NDA management, due diligence coordination, LOI negotiation, and deal completion. He works with private equity groups, listed operators, family offices, affiliate network owners, and individual entrepreneurs across regulated markets, including assets with national, UKGC, MGA, and Anjouan licences.Gabriel is based in Târgu Mureș, Romania, and publishes regularly on iGaming M&A deal structures, valuation methodologies, regulatory developments, and market entry strategies. He manages the @igamingdealflow Telegram channel.Connect on LinkedIn: https://www.linkedin.com/in/gabriel-sita-casinosbroker/ Telegram: https://t.me/igamingdealflow Email: gabriel@casinosbroker.com